Privacy Policy

This policy explains how Helena Graphics handles information relating to visits to helenagraphics.com and correspondence sent to the studio.

For the processing described in this policy, the contact point is Helena Graphics, 33 Rue La Fayette, 75009 Paris, France. Questions may be sent to contact@helenagraphics.com.

When you write to Helena Graphics, your email address, message and any information you choose to provide are used to respond, assess a potential project and handle necessary follow-up correspondence.

This processing is based, as applicable, on steps taken at your request before entering into a contract and the legitimate interest in responding to incoming messages and managing professional relationships. Please provide only information necessary for your enquiry.

Operating and securing the website may involve processing technical information such as IP addresses, browser and device information, requested pages, timestamps, diagnostic information and connection or security logs.

This information is used to deliver the website, diagnose faults, prevent misuse and maintain security. Retention depends on the configuration and rules of the hosting and infrastructure providers.

The website uses Microsoft Clarity to understand how visitors interact with pages and to improve usability. Clarity may collect interaction and diagnostic data, including clicks, scrolling, mouse movement, page visibility, layout information and performance or script errors. It may also use first- and third-party cookies or similar technologies with pseudonymous identifiers.

Depending on your location, browser settings and available consent signals, Clarity may operate with cookies or in a limited cookieless mode. Microsoft processes information under its own terms and privacy practices. Learn more in the Clarity cookie documentation and the Microsoft Privacy Statement.

YouTube videos are presented using privacy-enhanced embeds and load only after you choose to play them. When a video is loaded, your browser connects to YouTube and Google may receive technical and usage information or place cookies according to your settings and its policies.

You can review Google’s practices in the Google Privacy Policy.

Messages are intended for the person managing Helena Graphics. Hosting, email, analytics and embedded-content providers may process the information necessary to deliver their services. These providers may operate from countries outside your own and apply safeguards required by applicable law.

Personal information is not sold by Helena Graphics and is not used to send unsolicited advertising.

Messages and project enquiries are retained while they are being handled and for as long as reasonably necessary for follow-up, professional record-keeping, legal obligations or the establishment, exercise or defence of legal claims. Information is then deleted or anonymised when no longer needed.

Technical and third-party analytics data are retained according to the relevant service settings and provider policies.

Where the GDPR or similar legislation applies, you may have rights to request access to, rectification or erasure of your personal data, restriction of processing, data portability, or to object to certain processing. Where processing relies on consent, you may withdraw that consent without affecting earlier lawful processing.

To submit a request, email contact@helenagraphics.com. You may also lodge a complaint with the competent supervisory authority, including the CNIL in France.

This policy may be amended to reflect changes to the website, service providers or applicable requirements. The date shown at the top indicates the latest revision.